Passionate, motivated, dependable, and detail-oriented client success professional with innovative creation and execution of projects and a proven ability to connect with customers and colleagues.
PMMI Media Group, Chicago, IL
Client Success Manager; June 2018 – Present
Oversee all aspects of digital campaigns, including online display, email, and social, with a focus on optimizing campaigns for client success. Communicate with sales, production, editorial, and marketing teams to ensure flawless execution of the support and implementation process.
Loyola Press, Chicago, IL
Publicity & Promotions Specialist; April 2016 - June 2018
Delivered high-performing public relations campaigns leading to better sales performance ($30K profit goal per season) and higher visibility for authors, their books and Loyola Press. Managed author success for over 150 Loyola Press writers. Produced 50+ audio and video content pieces for the promotion of Loyola Press authors and products.
Loyola Press, Chicago, IL
Trade Marketing Coordinator; April 2016 - Present
Coordinated print and digital marketing efforts for Loyola Press Trade books. Served as a primary point of contact for Loyola Press authors. Managed product metadata. Served as the point person for Foreign Rights transactions.
Notre Dame College, Cleveland, OH
Transfer Admission Counselor and Events Coordinator; August 2011 – May 2012
Evaluated admissions applications, performed credit assessments and distributed financial aid and scholarships. Welcomed students to campus and provided them
with information about academic programs and financial aid. Coordinated major recruitment events.
The University of Dayton, Chicago, IL
Regional Enrollment Manager; August 2010 – May 2011
Was responsible for all recruitment efforts in Illinois, Indiana, and Wisconsin, based
in a remote Chicago office. Visited over 150 high schools and 50 events. Raised awareness and interest, resulting in Chicago becoming the largest out-of-state application pool in the country.
August 2008 – August 2010 (Dayton, OH)
Managed recruitment across northern Ohio, Illinois, Indiana, and Wisconsin. Welcomed prospective students and their families to campus and presented admissions information. Coordinated several recruitment events, such as overnight visits, bus trips to campus, and alumni events.
Fitness Formula Clubs, Chicago, IL
Group Fitness Instructor; November 2012 – Present
Teach five regular fitness classes across mutlitple formats, including studio cycling, dance fitness, high intensity interval training, strength and toning, and barre. Create positive and memorable member experiences, in and outside the classroom
RUNN Chicago, Chicago, IL
Running Coach; September 2017 – Present
Coach two running classes a week.
BeccaRusso Designs, Chicago, IL
Freelance Designer; November 2011 – Present
Provide aesthetically pleasing graphic design, branding, and video content to clients with creativity, efficiency, and an openness to constructive feedback.
Final Cut Pro 10.2
Professional Post Production
Data Marketing Association
On Camera Acting
Vagabond School of Acting
The Annoyance Theatre
Written & verbal
Collaboration & teamwork.
Writing engaging &
Prioritization of projects.
Learning technical programs.
Social Media Management.
Public Relations Campaign Management.